Our team of experienced professionals are here to support you wherever you are on your journey and to help you create change beyond what you thought was possible.

Frequently Asked Questions

What to expect…

Many people feel nervous about engaging with therapy for the first time because they don’t know what to expect; this is normal and quite common. However, we have found that once people begin the process they feel comfortable, find it to be helpful, and look forward to it.

Each session lasts 50 minutes. 

In your first session, your therapist will seek to understand what it is that you are wanting to achieve in therapy and will provide some feedback about how therapy can help you to reach your goals. At the end of your first sessions with a new therapist, you should feel heard and understood, and have some sense of how you and your therapist will work together to address your concerns and goals.

We strongly believe that the right fit with the therapist is an essential ingredient to the success of therapy. We know that all of our clinicians are highly skilled. And it is important that you feel comfortable with your therapist, both in terms of their style and what they are offering you to help towards your stated goals. Feedback is always welcomed and encouraged; this process is about you and getting the help you are seeking.

How should I prepare for my session?

Therapy is designed to be about you and what you hope to get out of it. With this in mind, it is always helpful for you to come to sessions prepared with thoughts and reflections about content discussed in previous sessions, with situations or concerns from your daily life experience which you wish to discuss, and with observations and reflections about your thoughts, feelings and behaviors which you wish to understand better or adapt.

Fees & Insurance…

The fee for therapy services is $150.00/session. We are able to offer a reduced fee to those in need.  You may discuss this with your therapist.

We are in-network providers with the following insurance plans:

• Blue Cross Blue Shield PPO 

• Blue Cross Blue Shield Blue Choice PPO

• United Healthcare

• Medicare (LCSW providers only)

Therapy services provided by Counseling Solutions will be covered based on your insurance plan benefits. We provide our clients with an insurance benefit verification form which can be used to determine your specific plan benefits and coverage for services.

If you are covered by any other insurance, our therapists will be considered out-of-network providers. You may still use our insurance benefit verification form to determine if you have out-of-network benefits through your insurance provider. If you do have out-of-network benefits, we will submit claims to your insurance. You will be responsible for the full cost of the session minus any benefits paid by your insurance.

Do you offer Telehealth?

Due to the Covid pandemic, we shifted our practice to telehealth only. As soon as it is safe to meet in person without masks, we will offer in-person sessions to those who wish to meet in the office. Telehealth sessions will continue to be offered to any client who prefers to meet virtually through one of our secure video platforms.

How to get started…

Email or call Noelle for an intake and then be set up with the therapist that will best suit you and your needs.